How Can We Help you?

Find answer to your questions, or simply send us a message.

FAQs

The most common questions asked by users.

instructions

Learn how to use your Time Lock Safe.

Lost keys

Buy a new key for your Time Lock Safe.

Contact us

Get in touch with our technical support team.

Technical Support

Having trouble with your Time Lock Safe?
Just send us a message in the form below with any questions you may have.




Enter the URL or send to info@geniehand.com a short video while you dial the code on the keypad outside and the timer settings. (Optional but strongly advised)